RCS functionality in Google’s Messages app seems to be randomly breaking

Google Messages permits any telephone to get RCS, which has significantly improved its push. Because of this it is typically thought-about as a competitor to iMessage, Apple’s proprietary messaging platform for iDevices, as an alternative of a alternative. However it’s an imperfect competitor, and lately, customers have discovered some annoying points which have both stored their Chat messages in an everlasting limbo or straight out conserving them out of the platform.

Concerning the first one. ReviewGeek’s Cameron Summerson (an Android Police alumnus) earlier this month complained about a difficulty he was having with Google Messages the place a lot of the textual content messages despatched to him have been undelivered. Because it appears, these messages seemingly bought caught in an “RCS hell.” A very long time in the past, “iMessage hell” was an actual situation the place iPhone customers switching to Android wouldn’t get textual content messages from their iPhone pals as a result of the quantity was nonetheless registered in Apple’s servers as an energetic iPhone quantity with iMessage enabled, and thus, these messages have been being despatched over iMessage to a vacation spot that did not exist. The issue bought so unhealthy that Apple needed to create a type on-line in an effort to de-register your quantity from iMessage if you did not have your iPhone anymore.

This appears to be the identical type of situation, besides that it appears to occur randomly with no need to alter telephones. The rationale why it occurred shouldn’t be instantly clear. However because it appeared, the telephone was caught on this state for at the least 4 days (when the problem seemingly fastened itself out of the blue), and the telephone was caught on “Standing: Verifying” each time the “Chat options” part of the app was checked.

One other related situation has been reported and tipped by lots of our readers, and is definitely a sizzling situation on Google’s assist boards proper now (it is presently marked as fastened there). On this specific case, customers seemingly have been caught on both “Connecting” or “Attempting to confirm” as an alternative of “Verifying”. We’re unsure whether or not or not their tippers have been additionally having messages despatched to them caught on “RCS hell,” however we do know that making an attempt to delete cache, updating, deleting app knowledge, or making an attempt the identical stuff on the Service Companies app does not appear to do a factor to repair it.

The “Standing: Connecting” error in Google Messages. Because of Chau for the screenshot!

We reached out to Google to get solutions on this, and a Google spokesperson advised us that the corporate is totally conscious of the problem and is actively working to reduce its incidence. In addition they beneficial that customers affected ought to go to “Chat options” and faucet on “Confirm your quantity” to verify your quantity is appropriately verified.

One other potential repair consists of de-registering your telephone quantity from RCS. Because it seems, Google additionally supplies an internet type, just like Apple’s, to disable your telephone quantity from their platform. You may have to go there, then scroll all the way down to the “With out your earlier telephone” possibility. From there, simply put in your telephone quantity, enter the verification code, and Google will de-register your telephone quantity from their finish. If any messages have been caught in “RCS hell” and SMS fallback wasn’t working for no matter cause, try to be receiving messages usually now as your telephone will not be enrolled in RCS. If you need, you possibly can try to re-enroll into RCS to see if the issue is fastened. It might work, or it could not.